Overview

We have been able to evolve and grow coz of our right approach & attitude towards our clients. Each client is heard & understood before any advice or solution is been provided. Interface’s consultative approach results in a strategic partnership with your business, dedicated to the identification of productivity, cost and technological inefficiencies. This allows us to propose and implement innovative and integrated solutions that deliver on your business' expectations and requirements.

Consultation – Installation – Training – Customer Support

Consultation
Our highly skilled team of trained & certified telecommunications engineers would evaluate & assess each client’s requirement and then advice or suggest a solution. This approach has helped us in gaining customer confidence.

Installation
After initial evaluation & assessment of client’s requirement our highly qualified team begins the process of installation in co-ordination with the client & any other third party supplier/vendor.

The installation process is monitored by experienced professional, who makes sure that the process goes on smoothly and is completed in the stipulated time.

Each completed installation goes through a quality check before it is handed over to the client.

Training
After the successful installation of the products the most important phase comes is that of ‘training’. It is here that the client learns how to get the optimal output from the systems which are installed.

Our training team comes up with specific training programs for each installation projects; this is done in consultation with management & project managers. Everything from dates to timeline is decided with agreement of the client.

The training module is designed in such a way that it not only gives theoretical but hands on experience. The training may also include equipment manufacturers, suppliers, and vendors as and when it is needed.

The entire training process ends with the client signing a document stating that the training provided was of the highest order. Before signing the client is taken through the entire process again to make sure there are no lose ends.

Customer Support
We believe in having a long term relationship with every client of ours. We keep in touch with our clients on regular basis to ensure they are happy with the solution we have provided and the systems are giving no problems.

We also offer full maintenance services, which also helps each of our clients to keep their systems updated and running at optimal levels. For the same purpose we have our in house customer support help desk which provides nation wide support.